respond.io alternative: Lonca vs respond.io
Short answer: if you need WhatsApp today and want to build sales automation over messaging, respond.io is the more ready-made product. If you also want internal team chat, tasks and voice calls in the same app, without paying by active contacts, Lonca is the better fit.
At a glance
| Feature | Lonca | respond.io |
|---|---|---|
| Pricing model | Per user: $19 (Professional) · $39 (Enterprise) per month | Per package: Starter $79/month (5 users), Growth $159/month (10 users); extra users $12–20; billed yearly |
| Monthly active contact cap | None | Starts at 1,000 contacts; $12 per 100 extra on Growth |
| Customer channels | Email (Gmail, Microsoft 365, IMAP/SMTP), Instagram, Facebook Messenger, Telegram, phone (Voiso PBX integration). WhatsApp: coming soon | WhatsApp, Instagram, Facebook, TikTok, live chat, email, calls |
| Internal team chat (channels, DMs, threads) | ✓ | Not listed on the pricing page |
| Task boards (Kanban, list, calendar) | ✓ | Not listed on the pricing page |
| Internal voice calls and screen sharing | ✓ | Not listed on the pricing page |
When to choose respond.io
- WhatsApp is your main channel and has to work from day one.
- You want to build sales flows and automations over messaging.
- You need a TikTok channel.
When to choose Lonca
- You don't want your bill to grow as your contact list grows.
- You want internal team chat, tasks and customer communication in one app.
- You want voice calls and screen sharing with your team without a separate tool.
- GDPR compliance matters to you.
respond.io pricing and features were taken from respond.io/pricing in October 2026. Check the official page for current details.